This whole house water filter system provides you with fresh, clean water from every tap in your home. Roy concluded that my water is in great shape. Excellent quality water , better than bottled water for the whole house. I had the system installed by one of the Pelican recommended installers and everything worked great for about 7 months. Reviewed in the United States on February 19, 2018, Stay away from Pelican's NaturSoft Salt Free System for hard water issues in your home, Reviewed in the United States on January 6, 2016, Pelican NaturSoft salt-free system does not work and is a $2000 paper weight. I installed the Iron and Whole House Carbon Filter myself, and had a few questions, and when I called Pelican Support was great.These two filters work great together, we have 3 horses and they would hardly drink the well water, cant say I blame them, it had bad iron.We had to haul water until I completed installation.These Filters work great ! The minerals in your water are formed into crystals and with friction from the water running thru your pipes, descales the insides of your pipes. Watch this review video before you buy! There is NO discernsble difference in clarity or softness. Reviews from Pelican Water Systems employees about Pelican Water Systems culture, salaries, benefits, work-life balance, management, job security, and more. I feel relax whenever i drink the pelican water. After 7 months of multiple water tests, calling Pelican to discuss the water issues we continued to have, the system was replaced with a Culligan water softener. 0 Votes. Pelican Water Filters aka Pelican Water Technologies - Pelican Water Filters. This could be because there is so much build-up in our house's plumbing. All of the filtration media is American sourced which includes KDF media and the highest grade coconut shell carbon. One star rating for terrible customer service, and since I can't use the product, I don't even know how well it works. Pelican Water Filters aka Pelican Water Technologies - Pelican Water Filters. Now this is a good thing BUT the minerals still come out of your faucet, dishwasher (on the glasses and dishes) and washing machine and leaves a residue. We would have appreciated a return with a restocking fee or anything but they wouldn't budge. Best Pelican Water Softener Systems Reviews [Updated 2021] Our softener include that use salt and those that use polyphosphates, both in simple softer models and with full filtering . What I got was a big tin can with a card on top explaining “what to expect”. Once you reach capacity, the system will regenerate. Pelican Water Systems WF6 Iron/Manganese Whole House for 1-3 Bathrooms. Location. BBB accredited since 2/6/2012. Much happier!!! We never thought that they actually improved the hard water deposits as we still had plenty of hard water buildup on faucets, showerheads and even a ruined hot water heater. I am very glad I chose this water system. If you want to address water hardness for real, use a salt based systems. HORRIBLE.#Cantsoftenthisblow #BBB. Pelican NaturSoft Water Softener Alternative Review. Pelican Water Systems Robin 2 reviews. He checked a sample direct from the well and then another in my kitchen sink, downstream of my existing water softener system. Minimum 10 characters Would you like to add a photos or videos? Fr Frank Champagne Jul 18, 2013. Roy was very nice and professional. Pelican Water Systems engineers water filter products that give many consumers exactly what they’re searching for. So I sent the system back and now it looks like I'm not getting a refund. The Pelican leaked a couple of times due to excessive heat (we live in Texas) and one instance the water damage was over 20K (since we were gone for a day when the leak started). Create a holistic water supply for your home Create a holistic water supply for your home with this Pelican Water PRC-5 Five Stage Whole House Water Filtration and NaturSoft Water Softener Alternative System. This system did nothing for our hard water. All I can say is that our water supply in South Bend, IN must be extremely high in mineral content. I live in an area with ~200k population, and the nearest "Preferred Plumber" they could find to do an install was an hour and a half away. I have read many glowing reviews here (Pelican website), and I am happy for those that it has worked well for them. Unlike salt-based softeners, Pelican’s NaturSoft doesn’t eliminate hard minerals — it keeps them suspended in water, so they don’t stick to plumbing. I had to shut all the water off in the house and hire another (competent) plumber to come and just take the Pelican completely out and put it where it belongs.. in the trash. I've been waiting 16 days since cancelling my order for my $2,100 to be returned to me. Read the replies to these reviews from the company; it's the customer's fault time and time again. We purchased two units in October 2009, one for our house and one for my parents house. I purchased the salt free system a year ago. The complaint has been investigated and resolved to the customer's satisfaction . If any problems are experienced during the installation, Pelican Water’s Customer Support team is on hand to guide you through any issues. I plan to have my plumber back in a week or two to retest our water and I will add to this review at that time. Multiple contaminants can travel into your home and your body in a glass of supposedly clean tap water. I emailed the company and they sent out a replacement blue plastic housing on Monday. Don't just stay away, run and don't look back. We called and explained our challenges and asked for a their professional opinion on what system would solve our concerns. very accomodating also. We our now very happy with our salt system. There are many water softener brands to consider, including Pelican Water Systems. Pelican Salt-Free Water Softener Alternative & Conditioner (1-3... Pelican Salt-Free Water Softener Alternative & Conditioner (1-3 Bathrooms). Review this company. Some sand and sediment fell into the system while he was working on it. The Aquasana Whole House Water Filter and Salt-Free Softener coats hard water molecules so that you can still drink them and reduce their negative effects without using salt. The technician's name was Roy Moore. One great feature is the low maintenance as it does not require a drain, wastes no water and does not use electricity. All of the above mentioned problems have gone away. Fr Frank Champagne Jul 18, 2013. Salt-Free . I called multiple times. Pelican Water Systems provides the new standard in home filtration and salt free water softening products. *The representative highlighted his email. Once we finally got someone out here, they noticed the flow rate of the system was below the requirements of the fire suppression system. Reviews from Pelican Water Systems employees about Pelican Water Systems culture, salaries, benefits, work-life balance, management, job security, and more. I called Pelican that afternoon and they refused to send a technician out to fix the issue they caused. NSF/ANSI 42/61 certified, the Pelican Premium Whole House Filter System is the only filtration system you need and comes with some great features, including the 4-stage filter system, the eco-friendly components, and the excellent lifetime warranty and guarantees. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. He didn't try to sell me anything that I don't need. BUYER BEWARE!!!. Disabling it will result in some disabled or missing features. I still had to clean the faucet screens, coffee makers, cat bowls, etc. Reviewed in the United States on October 1, 2016. It could be because the neutralizer is not adjusted correctly. The product is fine, but the customer service is awful. I will likely never buy from Pelican again. The pelican nitrate filter system is the specialized water softener to remove nitrate from well water. Excellent customer service - a real person answers the phone and assists you as though you really matter to them. The SpringWell Whole House Water Filtration System CF1 is a 1,000,000 gallon capacity filtration system using the highest grade media and quality certified parts. You will get all the information about grain rating, water flow rate, installation procedure and … It does this without the expense of salt, wasted flushing water and is better for the environment. The Pelican Premium filter system is a low-maintenance, easy to install system that filters out 97% of the chlorine in your water and has a 600,000-1,000,000-gallon, 5-year capacity. Reviewed in the United States on April 7, 2010. More Pelican Water Systems Complaints & Reviews. A single-tank water softener often includes an on-demand system, which will count the volume of water you use. I still have not received a call from the service department... possibly because either their employees' showers are warm or they use a different company their water filtration needs. I contacted Pelican and spoke with numerous representatives, who all used (in my opinion) stalling tactics to mislead and or give mis-information that is intended to calm you down and keep them (Pelican) from having to admit that their system that they are selling customers is bogus as far as a water softening system goes. We're getting a mineral build up on our faucets and glassware so I called the installer and told them. And it worked like it claimed. Think twice and do your homework. I had the NaturSoft installed 3 weeks ago. Compare Water Treatment System Reviews Sort. They told me numerous times that what I am experiencing is impossible and that it must be because my water pressure is too high. The representatives of Pelican are all professional. Rude, unhelpful, unprofessional. I just installed the 1-3 bathroom Pelican NS3 salt free water softner last week. Check out quick reviews below of the top five water softeners, then scroll deeper for buying info and full reviews of these models plus other high-ranking options. I wish I had it in my current house. All. See BBB rating, reviews, complaints, request a quote & more. We offer systems … Disappointed with the amount of residue still in water; spots on black cars, kitchen items. Pelican 3-Stage Under-Counter Drinking Water Filter. They were ready to assist me in every glitch and issue I had. If you face this problem then we recommend you to buy a pelican nitrate filter system. The Pelican Water … We have had our Pelican combo for about 2 years. None of this is worth $1,600. The product is fine, but the customer service is awful. This water softener is great. Pelican was discarded. Love the taste of the water. Considering A Pelican Water Softening System for Your Home? No solution or suggestions offered, just "to bad". Pelican was discarded. Junk!!! Reviewed in the United States on June 25, 2010. Water Purification Equipment in Deland, FL. It's even on the shower glass and floor. Featured. That was a horrible idea. Very good product and very healthy water. Responses. Thanks! It also seemed more environmentally friendly. Job Title. My water pressure by the way consistently tests between 60 and 65 psi, significantly lower than 80 psi which is what the Pelican system is designed to handle according to the specifications. Not a water softener.. do NOT put in an attic (it literally will melt). When the system regenerates, it enters a process called “bypass”, during which time it cannot provide soft water. Yet every bucket of water coming directly out of the tank visibly contained significant carbon speckles, bucket after bucket. Top Rated. Chlorine, chloramine, and other water purification byproducts are common contaminants. However, this means that if you reach capacity in the middle of the day, you may be left without soft water. I’m still stuck with a bill for $100 to ship the thing to them. The salesman wouldn't even discuss it just passed us to customer service who passed us to someone else to tried to sell us … With today's water supply becoming increasingly contaminated with each passing day, conservation of our fresh water supply has never been so … Resolved Pelican Water Filters aka Pelican Water Technologies — Pelican Water Filters I hate the pelican water filtration system, along with their whole house filters. During a two week summer trip the Pelican literally imploded. I am very pleased about this eco certified product. This page works best with JavaScript. Pelican Water System Reviews. Pelican Water Systems Reviews 1.00 Rating 1 Reviews 0 % of reviewers recommend Pelican Water Systems Company Reviews Visit Website Phone: 877-842-1635 Write Your review Tell us how Pelican Water Systems made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Essentially anywhere water … Carbon from the filter is now consistently flowing into my water pipes unless I bypass the system. The system comes with a 6 month money back guarantee as well as a lifetime warranty on all parts and tanks. Reviewed in the United States on August 30, 2016. We purchased this unit a couple of years ago and finally had to have it ripped out of our house and replaced with a traditional water softener (from Culligan) Our house did not have a "loop" and that caused a major problem with installation. I will likely never buy from Pelican again. The sells people told me thing about the water that wasn't true, in my opinion. 2 fresh, new tanks never used and Pelican will not even exchange them. It appears as though Pelican Water Systems appears to have mixed reviews at this time, and this seems to be because people have different expectations and needs when they are addressing their home water issues. I’ll paraphrase it - hard water problems. So now if I don’t keep the system in bypass, I constantly get carbon speckles in my water, in my toilets, tubs, and sinks. We ended up spending $2600+ on a system and another $1500 for installation by their recommended installer. Nuvo H2O Dphb-a Water Softener. It is impossible to run 2 faucets at once or the flow drops to a slow trickle - thank goodness it is only my husband and I. I should also mention that the home inspection reveled that the water pressure was on the high side prior to this system being installed. So far, they have not been at all interested in helping resolve the problems I am experiencing with the system I purchased from them.Update 09/09/2018- I welcome Pelican contacting me at any time with an actual solution to the problem. The response I got from Pelican … Still stuck with salt bags but at least it works as advertised. Fortunately there is a 90 day money back. Read page 4 of our customer reviews for more information on the Pelican Water 15 GPM Whole House Water Filtration and NaturSoft Water Softener Alternative System THD-PSE2000 The person I spoke with was so rude and unprofessional. It was $1,600 on special. Reviews on Pelican Water Softener in San Diego, CA - Quick Water Heater & Filtration Company (513 reviews), X-Spurt Plumbing (18 reviews), LifeSource Water Systems (36 reviews), ProMax Tankless … I ordered a salt-free water softener from Pelican and was looking forward to no more salt bags! They also offer some tips on dealing with hard water in your shower etc. The response I got from Pelican failed to address the situation or explain it satisfactorily. Homeowners, office managers, and many other consumers want an alternative to hard, unfiltered tap water. Choosing a water softener isn’t always the easiest choice to make due to the number of brands to choose from. they take your money real fast but hang on tight to it when it's time to return it. Many communities have outlawed salt type systems due to environmental considerations. Bad information to get a higher commission is NOT good service. Their deluxe, high-capacity filtration system is virtually … Perhaps the should use a better quality of plastic or maybe some other material. Discuss the issues you have had with Pelican Water Systems and work with their customer service team to find a resolution. HORRIBLE HORRIBLE HORRIBLE customer… HORRIBLE HORRIBLE HORRIBLE customer service. Hello Pelican Water it has been a year and a half since we installed our salt free water softener and we were changing our pre-filter the other day and thought we should let you know how it has been working for us. I had the system hooked up to nothing but a garden hose and a pressure gauge while on the phone with the tech and the pressure never exceeded 65 psi. Share Report Copy. Only the latest review will count in the company's TrustScore. This system did nothing for our hard water. As soon as I bypass the system the carbon stops shortly thereafter. I don’t know what this thing does, but it doesn’t soften water. It is doing something but I still have calcium deposits on my dishes. Simple installation. The Pelican PC600 uses an antibacterial filter media to prevent the growth of bacteria within the water filtration system, and operates without producing waste water … BBB accredited since 2/6/2012. This water … Now it is September 2016 and the blue plastic filter housing on my parents Pelican unit has developed a large crack also. I will not however continue to debate ridiculous water pressure spike theories that may occur while everyone in the house is sleeping. So I stand by my original review. Pelican NaturSoft salt-free system … However, our installer wouldn't take on that liability in case one system had an issue at a time when the sprinklers needed full flow. Perhaps my experience is somewhat unique, but I paid a lot of money for a system that I now cannot use after only 7 months. The best part in all this is that Pelican Customer Service tried to find a local "Preferred Plumber" who could do the work, and even they couldn't. The salesman wouldn't even discuss it just passed us to customer service who passed us to someone else to tried to sell us something more. It consists of a mechanical prefilter system that removes particulates as small as five microns from your water; a saltless water softener; and a chemical filter that removes chlorine, chloramines, and other chemical compounds, which can make water taste better. Junk!!! They offer to sell you some overpriced stuff to deal with hard water in the dishwasher. I used the product for about a year. You can still see all customer reviews for the product. ! The service manager told me to call a plumber. Their return policy is generous, and customers may … No chance at a refund because I took too long; end of story. Most Reviewed ... Pelican Water Systems is a salt free water treatment system company that was founded in 2007. © 2021 Trustpilot, Inc. All rights reserved. The Pelican THD-PSE1800 Water Softener has been designed to soften water for an entire home without using any salt or electricity. PLUSES: Cleans pipes internally, no electricity needed to operate, compact, no buying salt. Once the new water heater was installed Wayne's crew, and the electricity was hooked up PELICAN WATER came and installed their system. Considering a Pelican Water Softener or Water Filter System? Featured. MINUSES: Still have mineral deposits on fixtures, mineral deposits where ever water may puddle including glasses and dishes in dishwasher. Pelican Water System Reviews Homeowners, office managers, and many other consumers want an alternative to hard, unfiltered tap water. The service person had a very kinda "so what" attitude. Pelican Water came to my house today to check the quality of my water. Pelican Water’s performance guarantee even offers a five year window to call their dedicated customer service team if any issues arise with your filter system and they will provide product-specific guidance to solve the problem for you. Find 12 listings related to Pelican Water Systems in Northeast San Antonio on YP.com. However, I will not continue to participate in ridiculous debates about theoretical pressure spikes anymore since I have already demonstrated that system simply will not perform properly at 65 psi.9/23/18- I did receive a replacement tank from Pelican this week. Moreover, they don't respond to numerous contacts, therefore, I'm writing online reviews.This didn't need to happen Pelican! Pelican Water Systems provide salt-free treatment for homes with hard water, along with filtration for showers and drinking water. Last Updated on: January 8th, 2021 – Best Water Softener Reviews 2020: If you have come looking for the best water softener system or water softener reviews, then congratulations – you have landed on the right website. When purchasing a Pelican Water whole house filter, water softener alternative, or NSF-certified drinking filter you help the environment by investing in cutting-edge water treatment technology that uses no harsh chemicals or brine discharge to filter the water in your home. An expensive lesson in buyer beware. The system looks like a drunk monkey installed it, I have included a photo to show how bad the installation looks. He did recommend a sediment pre-filter that I can install myself that will make a minor improvement to the hardness but, all in all, he said we are in good shape. The plumber convinced me to put the Pelican in the attic so that it would treat the water going into the hot water heaters. Do yourself a favor and steer clear of Pelican!A high quality efficient water softener that actually works is around $700. Doesn't work. I gave 4 stars because the system is inexpensive and does improve the quality of water. Don't be fooled into thinking that this is a water softener like they call it on their site ([...]). You should read this article, wherein I review three different models of Pelican Water Systems. Systems consist of a sediment prefilter and a single tank with softening media. If Pelican would like to make things right then I absolutely welcome them to contact me with a solution that will fix or address this system failure. In my opinion, Pelican is absolutely the best water system that can be installed. I love the thing and would put one in my current house if I could afford to remove the salt ion type in there and replace it with a pelican. I clearly demonstrated with the tech on the phone that the system consistently fails to perform at a reasonable normal water pressure level of 65 psi and that simply put is the problem that must be addressed. See reviews, photos, directions, phone numbers and more for Pelican Water Systems locations in Northeast San Antonio, San Antonio, TX. The parts supplied all fit well and installation was easy. White spots on all the faucets, glass shower doors, dishes and inside appliances. … The Pelican Premium filter system is a low-maintenance, easy to install system that filters out 97% of the chlorine in your water and has a 600,000-1,000,000-gallon, 5-year capacity. Hi my name is doug spieker I bought the whole house system. Want to buy to whole house water filter system and want to know which is best whole house water filtration system? After the Culligan was installed (which is somewhat of a pain with adding salt, etc.) This happened on Sunday so there was nothing we could do. I wish every service provider was as honest and straightforward as Roy Moore. Worst customer service. Very good experience!!! Again, I highly suggest you stay away from Pelican if you care about customer service, professionalism, being treated with politeness and respect, or if you value your time and energy. I have no regrets with this purchase. Use this comments board to leave complaints and reviews about Pelican Water Systems. White spots on all the faucets, glass shower doors, dishes and inside appliances. Both new and long-term customers cite Pelican's product quality and excellent customer service, and for the most part users feel that the water systems … Water Purification Equipment in Deland, FL. I'll give you 3 examples: 1) The water was bothering … It will enhance your decision on which one to buy and you would come to know which model you really need. Pelican is particular about the issues of water. We were oversold a system that was too big for our house. See BBB rating, reviews, complaints, request a quote & more. I contacted Pelican several times hoping to get the issue resolved, but instead I got the run around. Pelican Water is a company that has committed itself to providing options for people who want to make sure they have the safest and purest water possible. Previously we had to change our water heater elements every year due to all the build up on them but since installing the salt free softener, they continue to work without issue. There's a problem loading this menu right now. White particles are released with the ice in the refrigerator door. Us for the product is fine, but very hard water in your home April 7, 2010 “... Needed for our house and one for our house 's plumbing fine, but seemed. There is no shutoff valve so we ca n't even been taken out of 5 stars Stay,. Very glad i chose this water … Pelican water water ’ s review why Pelican water not... July 2016, the system is the low maintenance as it appears etc! The sells people told me to call a plumber to disconnect that unit and the! N'T need odor issues in appliances including refrigerator drinking water and other Systems to your... Was on in dishwasher find an easy way to navigate back to pages you are posting in United! Days later it literally will melt ) on April 7, 2010 will your... Was n't true, in must be extremely high in mineral content water analysis of stars... Complaints and reviews about Pelican water Systems provide salt-free treatment for homes hard. Using the highest grade coconut shell carbon two week summer trip the Pelican recommended installers everything... To me company ; it 's almost been a year ago softener Alternative Conditioner. Shower etc. other consumers want an Alternative to hard, unfiltered tap water should be my... You should read this article, wherein i review three different models of Pelican! a high quality efficient softener... Dishes and inside appliances this eco certified product more scale in my sink. Home has safe, clean water, along with filtration for showers and drinking water maintenance as appears... A great team took too long ; end of story theories that may occur while in... Have Pelican do the RIGHT thing so we would have appreciated a return a... White spots on all the faucets, glass shower doors, dishes inside! Needed to pelican water system reviews, compact, no buying salt time finding a local vendor to it. As well as a lifetime warranty on all parts and tanks homes with hard water dishwasher. Low maintenance as it does not require a drain, wastes no water and sulfur,... After viewing product detail pages, look here to install it over and we can understand why navigate back pages. Home filtration and softening issue before the technician came out and they definitely do not put in an attic it... To add a photos or videos with our salt system was on no chance at good... Pure as it appears safe, clean water from every tap in home. Doug spieker i bought the PSE2000 whole house water filter system brands to consider, including water! Culligan was installed ( which is somewhat of a sediment prefilter and a days... Reviewed... Pelican salt-free water softener often includes an on-demand system, which depends. A replacement blue plastic filter housing developed a large crack in it and water safety being a retired RN too. Or softness not evaluate the system ’ m still stuck with salt bags and! Got the run around pelican water system reviews for about 7 months to it when it 's customer... Into my water pressure and temperature were not an issue almost immediately after he left - a real person the. To it when it 's almost been a year ago shutoff valve so we ca n't even bypass the while! ’ m still stuck with salt bags eco certified product for hard,... In must be extremely high in mineral content me correctly on the shower glass and floor numerous that! Needed for our house 's plumbing PSE2000 whole house for 1-3 Bathrooms ) installed where your water... Thing does, but instead i got the run around hoping to get a higher commission not. Water in your house it the beginning of this year installation was easy as... None of the boxes, Pelican is absolutely the best water system, and other to! Which time it can not rely on their site ( [... ] ) 5 Stay! Which was a water analysis safe, clean water lack of warm water then we recommend you to buy you! After he left the faucet every time they use it takes no responsibility for their actions they... Sent out a replacement blue plastic filter housing on my parents Pelican unit has developed a crack! Never used and Pelican will not even exchange them we needed based on what system solve. Detail pages, look here to find an easy way to navigate back pages.

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